On August 21, 2023, USCIS launched a new online form to request an in-person appointment at their local field office without calling the USCIS Contact Center. If this works properly, it will greatly improve their customer service.
This online appointment request form allows you to request an in-person appointment at a field office only for ADIT stamps, Emergency Advance Parole, Immigration Judge Grants, and more. It is not a self-scheduling tool, and individuals cannot schedule their own appointments with USCIS. The USCIS Contact Center will review submitted forms and the availability of in-person appointments at a specific field office. Individuals may request a specific date and time for an in-person appointment, but USCIS cannot guarantee that the requested appointment date will be scheduled. USCIS will confirm and schedule the individual for an available in-person appointment date and time.
The online appointment request form is expected to enhance the customer experience by collecting required information upfront and potentially scheduling the requested appointment without any further engagement with the USCIS Contact Center. The Contact Center may need to contact an individual either by phone or email, depending on the appointment reason and urgency, using the reference number provided to them at the time the request was submitted. Be sure to type in your information correctly so USCIS can contact you about your appointment request. Here is the link you need to request an in-person appointment: https://my.uscis.gov/en/appointment/v2
Comments